Sacramento and Elk Grove Auto Repair

5

I've been a customer of Prestige Auto Works for several years now, and I can confidently say they are the most reliable and trustworthy auto mechanic in town. From routine maintenance to major repairs, their team consistently delivers top-notch service with professionalism and expertise. What sets Prestige Auto Works apart is their commitment to transparency and integrity. Every time I bring my car in, they take the time to thoroughly explain the issue and discuss all available options before proceeding with any work. I never feel pressured or upsold on unnecessary services, which is a refreshing change from other mechanics I've dealt with in the past. Not only does Prestige Auto Works provide excellent service, but they also prioritize customer satisfaction. The staff is always friendly and approachable, willing to answer any questions and address any concerns I have about my vehicle. Their dedication to ensuring that customers leave satisfied and confident in the work done on their cars is truly commendable. In addition to their exceptional service, Prestige Auto Works also boasts competitive pricing and quick turnaround times. I've never had to wait long for an appointment, and they always strive to accommodate my schedule whenever possible. Overall, I wholeheartedly recommend Prestige Auto Works to anyone in need of automotive repair or maintenance. With their honesty, expertise, and commitment to customer satisfaction, they have earned my trust and loyalty for life.

5

Very honest feedback on services needed. Very Quick and professional! I have gone here for years and enjoy the service.

Appreciation for Your Honest Feedback and Continued Support Dear [Jordyn], Thank you for sharing your honest feedback regarding the services provided by Prestige Auto Works. We truly appreciate your continued trust and patronage over the years, particularly with your Volvo. We're thrilled to hear that you found our services to be very quick and professional. Providing efficient and professional service is a top priority for us, and we're glad that our efforts have met your expectations. Maintaining transparency and honesty in our assessments and recommendations for your Volvo's service needs is integral to our approach. Your satisfaction and confidence in our expertise mean a great deal to us. If there's anything further we can assist you with or if you have any specific requests or concerns regarding your Volvo's maintenance or repairs, please feel free to reach out to us anytime. We're here to ensure your Volvo receives the care it deserves. Thank you once again for choosing Prestige Auto Works. We're grateful for your loyalty and look forward to serving you and your Volvo for many more years to come. Warm regards, [Andre] Prestige Auto Works

- Prestige Auto Works
5

We have been taking my vehicle to Prestige for almost 5 years as they are a repair shop that deals with my warranty and was very happy with their customer services and work that we started taking our 2 other vehicles to them. We would recommend them for your car needs.

Appreciation for Your Positive Feedback Dear [Nina], Thank you for taking the time to share your experience with Prestige over the past five years. We greatly appreciate your loyalty and trust in our services. It's always rewarding to hear that our efforts in providing excellent customer service and quality workmanship have met your expectations. We are pleased to have been able to assist you with your warranty-related repairs and are delighted that you have extended your trust to us by bringing in your other vehicles as well. Your recommendation means a lot to us, and we are committed to continuing to deliver the same level of professionalism and care to all our customers. Should you ever have any further automotive needs or questions, please don't hesitate to reach out. We're here to ensure your vehicles receive the best care possible. Thank you again for choosing Prestige, and we look forward to serving you for many more years to come. Warm regards, [Andre Kamel] Prestige Auto works

- Prestige Auto Works
5

We have used Prestige for a few years and we have always been pleased with the work done on our vehicles. They are professional, they've worked with our warranty company, and they have gotten our vehicles back to us in a timely manner. The customer service is outstanding and I would absolutely recommend Prestige to anyone looking for a mechanic!

Dear Ruth Thank you sincerely for your glowing 5-star review and for entrusting Prestige with your vehicle needs over the years. We're thrilled to hear about your consistently positive experiences with our services. Ensuring professionalism, timeliness, and excellent customer service are core principles here at Prestige, and it's rewarding to know that we've met and exceeded your expectations in these areas. We truly value the trust you've placed in us and are honored to have earned your recommendation. If there's ever anything more we can do to enhance your experience or assist you further, please don't hesitate to reach out. Your satisfaction is our utmost priority, and we're committed to continuing to deliver the high-quality service you've come to expect from us. Thank you once again for your kind words and for being a valued part of the Prestige family. We look forward to serving you for many more years to come! Warm regards, [Andre Kamel] Prestige Automotive Services hank you so much for your continued trust in Prestige, Ruth! We're delighted to hear that you've been pleased with the work done on your vehicles over the years. It's our goal to provide professional service and to ensure a seamless experience with your warranty company. Getting your Chrysler back to you promptly is a priority for us, and we're glad to hear that our efforts have been appreciated. We're especially thrilled to hear that you find our customer service outstanding! Your recommendation means the world to us, and we're grateful for your support. Thank you for choosing Prestige, and we look forward to serving you for many more years to come!

- Prestige Auto Works
5

I trust the staff and mechanics at Prestige. They are honest, reliable and nice! We took my BMW there after countless issues with the dealer's service and we won't go anywhere else. Best service in Sacramento County!

It's great to hear that you had such a positive experience with Prestige. Having trust in your mechanics and feeling confident in their service is invaluable, especially when dealing with issues that can be frustrating, like those with your BMW dealer's service. It's fantastic that you've found a reliable and trustworthy alternative. Thanks for sharing your feedback!

- Prestige Auto Works
5

Straight forward, honest, reasonably priced, communicates well, reasonably efficient, friendly and effective.

We're thrilled to hear that your experience was positive when we recently evaluated your Dodge Durango. It's our goal to provide professional service while keeping you informed every step of the way. We look forward to serving you again in the future!

- Prestige Auto Works
5

Appointment scheduling was easy. I loved how clearly they communicated their findings from the vehicle inspection - they provided pictures of the worn out tires which they were recommending for replacement. The price for the service and recommended repairs was competitive. Will be going back for my next service. I hope they can fix the internet for the waiting area.

5

I had my 2007 Ford F-150 repaired here, They did a great job, My car run and driver great with no more leaks, They are very professional and communicate well throughout the those process.

5

5

Wish I would have brought my 2012 BMW X3 here initially instead of going all over town to get my check engine solved. Definitely recommend them. They also do things at a very cost efficient price way better than the dealer prices. I will definitely come back in the event I need more work done for my car and Stephanie is amazing! Great team of mechanics! Also they are a STAR station and will smog for you as well. Thank you!

BBB Customer Reviews
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