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Sacramento and Elk Grove Auto Repair

5

**"I can't recommend SAC Prestige Auto Works enough! Ive been bringing my Infiniti here for service multiple times, and every experience has been fantastic. The service here far exceeds what Ive received from Infiniti dealershipsnot only in terms of pricing, but in the quality of care from start to finish. When I called, they gave me an accurate quote for the repairs right away. I dropped off my car, and from there, the customer service was top-notch. The team is always professional, efficient, and genuinely cares about their customers. I trust them completely with my car, and I wont be going anywhere else. Highly recommend!"**

5

I love everything about Prestige they do a complete comprehensive evaluation and they are repair industry experts!! Their prices are great and their customer service is AWESOME!! 5 star rating for me!!

Thank you so much for your wonderful feedback, Gail! We're thrilled to hear that you love our comprehensive evaluations and expertise. Your appreciation of our pricing and customer service means a lot to us! We look forward to continuing to exceed your expectations.

- Prestige Auto Works
5

I originally took my Ram 1500 to another shop, thinking I had a cracked CV boot on the front axle. They inspected it and told me nothing was wrong, but I was skeptical. There was a significant amount of grease accumulating in the wheel well, so I decided to dig a bit deeper myself. After confirming the crack in the boot, I reached out to a friend who works for Snap-On to recommend a reliable mechanic. Without hesitation, he said, 'Take it to Andre at Prestige Auto Works.' I called Prestige, and they got me in the same day to drop off the truck. They diagnosed the issue correctly and ordered the part immediately. In less than 24 hours, my truck was back in service—and at about half the cost of what the dealership quoted. The entire process was seamless, with regular status updates and even follow-up check-ins to make sure everything was perfect. The team at Prestige Auto Works genuinely knows their stuff, and they’ve absolutely earned my business from here on out

Thank you for your detailed review, C H! We're thrilled to hear that our team was able to diagnose and resolve the issue with your Ram 1500 efficiently. Your trust in us means a lot, and we're glad to have earned your business. We look forward to assisting you with any future needs!

- Prestige Auto Works
5

This shop is always busy anytime I bring in my car, but I see that as a good sign for a mechanic shop. The staff is good at communicating the work that needs to get done and they complete the work within an expected amount of time. I’ve been happy with the work this shop has done on my vehicle.

Thank you for your positive feedback, Sahand! We're glad you recognize the high demand for our services, as it reflects our commitment to quality. It's great to hear that our communication and timely service met your expectations. We appreciate your trust in us and look forward to continuing to serve you!

- Prestige Auto Works
5

Yes, they took the time to make sure my parts where good before applying them to my vehicle.... it took awhile for my parts to arrive however they are great calling and informing you the process. They are pretty good. I will Give them a try. Thank you

Thank you for your kind words, Jeanne! We're glad to hear that you appreciated our thoroughness and communication regarding your parts. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

- Prestige Auto Works
5

I needed a place to get my car serviced now that my dealership service plan was expired. The dealership quoted me a price for my 60K mile service that seemed high to me, so I looked around for a family owned business that I could support. Prestige not only was more reasonably priced, the customer support was excellent, great communication, and friendly staff. They didn’t try to upsell me on anything I didn’t need and I feel confident my car was taken care of professionally. I loved the detailed report with pictures they provided me. I found my new service shop!

Thank you for your wonderful review, Jennifer! We're thrilled to hear that you found our pricing reasonable and our customer support excellent. It means a lot to us to provide transparent and professional service. We're glad to be your new service shop and look forward to taking care of your car in the future!

- Prestige Auto Works
5

The best experience I ever have at Prestige Auto Works. Stephanie, she’s the service manager in this auto shop, she’s awesome. They took care of my car with excellent service and made me so happy. If you have problems with your car, this is the right and best place to go. It’s highly recommended . I am so happy that I finally found a place for my cars to be taken care of. Thank you Stephanie for being so patience with me.

Thank you for your wonderful review, Loreta! We're thrilled to hear about your positive experience with Stephanie and our team at Prestige Auto Works. Your recommendation means a lot to us, and we look forward to taking care of your cars in the future!

- Prestige Auto Works
5

I can't remember the last time I was as enthusiastic about writing a review for a business as I am about writing this one. I brought my 2015 Honda CR-V in w/ a performance issue that the dealer was unable to find after three separate attempts. I left the car overnight w/ Andre at Prestige and in the morning, he had the problem solved. The drive to South Sacramento from Arden Town is a very small price to pay for the all around outstanding service received from Andre and Stephanie.

Thank you for your fantastic review, Craig! We’re thrilled to hear that Andre was able to resolve the performance issue with your Honda CR-V. Your enthusiasm means a lot to us, and we appreciate your kind words about our service team. We look forward to assisting you again in the future!

- Prestige Auto Works
5

I have taken my cars to get their Prestige checkup done for the last few months. I have the cars on Turo which adds some urgency to the repairs. All my expectations have been exceeded by their attention to detail and to customer service. It is nice to have an option for my Tesla other than Tesla itself. I highly recommend Prestige for all your auto concerns. Cheers, Ian

Thank you for your wonderful review, Ian! We're thrilled to hear that our service has exceeded your expectations, especially with the urgency of your Turo cars. We appreciate your recommendation and look forward to continuing to serve you and your Tesla!

- Prestige Auto Works
5

This place was amazing I was not disappointed at all they do great work if you need your car serviced take there and ask for Stephanie Andre

It was great to meet you as a first time customer. We were able to plan your repair, drop off and fix your turbo efficiently.

- Prestige Auto Works
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