I went to Prestige Auto Works for the first time. I was very pleased with the customer service provided by Stephanie as well as the detailed diagnosis of my BMW's front end provided by their expert mechanic. The shop was very professional, courteous, and answered all of my questions. I was so impressed that I went back the next day for a 4-wheel alignment with my other BMW. The work was completed to my satisfaction, within a reasonable amount of time, and the cost (with coupon) was more than reasonable. The hourly shop rate is only a fraction of what BMW dealerships charge, but the quality of the work is the same. This is certainly a place I will take my car in the future.