Sacramento and Elk Grove Auto Repair

5

I came in for the 120k maintenance on my CRV and was pleased with the service as usual. No hidden charges, no "upsell", good work.

4

Excellent workmanship at a fair price.The only negative was that the work seemed to take longer than I would have expected. I was at the fascility about two hours for an oil change, new air filter and new battery.

5

As usual, Andre provides excellent services to his clients. Strongly recommended.

5

Once again Prestige proves to be one of the most professional auto service shops I know. Andre - thanks for the great customer service!

5

Came in under estimate even when the job took extra time.

5

After Prestige successfully found and repaired the cause of my check engine light going on and staying on, I had my heater core replaced. It was a job that required the removal of the dashboard and steering wheel--several days' work. I left the car on a Monday, expecting to retrieve it the following Thursday. Instead, they finished the job Wednesday. And a job it was! It looked like major surgery when the dash was opened and the parts revealed. I am very impressed with the quality of work, the time in which the job was done, and the price, which was less than that quoted by others for that repair. The people were friendly and professional, too. I shall definitely return.

5

I was having trouble getting my car smogged because I needed this one part that was hard to find. So I decided to go over to Prestige and ask if they could order this part for me. I went in on Friday and they had gotten the part for me by Monday. They put it on and I was able to get my car smogged, they get a really high score with me.

5

Great service. Honest feedback on findings and I never felt that they were trying to sell or pressure you to get work done.

5

This is the absolute best mechanics shop in town. Andre is a total professional and his staff are friendly and helpful. Their prices are fair, the service is excellent, and most importantly my car runs great. I have taking my vehicles to a lot of different shops in the Sacramento area, but none compare to Prestige Auto Works.I'm a very happy customer!

3.5

1st let me say, my personal experience was fine. Living Social oil change with 80?pt inspection... 2 for $40....can't beat it. Sitting in the waiting room was somewhat unsettling listening to complaints from the customers waiting for their vehicles. One claimed to have been there almost 3 hours and the other 1.5 before their cars were even looked at. One customer talked about how they had kept her car 3 days before diagnosing it...I braced myself for an extremely long wait, but had a book with me and the hour just flew by. I have a tiny gnawing worry that the inspection never really happened, but since I didn't pay for it, I guess I have no rights to worry, correct? Will be back for my second oil change in about 6 months (I don't put that many miles on my car) and will have a better feel for it then, but overall, I'm a happy new customer and would go back. Antonio(?) seemed knowledgeable and courteous and appears (from the wall art) to be certified in all things mechanical!

BBB Customer Reviews
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