I had went in to get a Smog Check and i waited for about 20 to 30, the staff was vert friendly, courteous and professional... The only bummer side was that the Smog machine was having problems the very last minute... And i had to be at work real soon.. And the staff had apologize for the trouble... But she did ask me if i wanted to wait a moment so that they could try it again and see if it will start working again.. And thanked God not even 5 mins later... It worked and they got the job done.. It was worth the wait... You guys are Awesome...