Sacramento and Elk Grove Auto Repair

5

The service was great and they did a he'll of a job on my car

Glad to hear our brake repair has you safely back on the road with your Honda Accord.

- Prestige Auto Works
5

As a traveler in distress and frustrated, Stephanie was a very friendly voice over the phone. She answered all of my questions and put me at ease. After a few minutes she called me back, to let me know of a recall on my vehicle, it wasn't the problem I was having, but it was refreshing to have someone take the extra step to show that they care. You are a wonderful human being Stephanie! Thank you again!

We appreciate you sharing your positive experience and we hope your Mazda is back on the road soon for a safe trip south.

- Prestige Auto Works
5

Outstanding. Very satisfied.

5

Prestige completed the repairs and maintenance on time and under budget. I am very pleased with their service and plan to have more repair work done in the coming week.

5

Took longer than I expected, but they did a great job.

5

Thanks for the good service

5

Fast and friendly thanks for the service

5

I have always been treated as a valued customer at Prestige. Andre is very professional and his crew is as well. Stephanie is an amazing young woman and knows her stuff about autos!

5

Good service they have a loyal customer

5

8 check-ins This is my 2nd car that Andre at Prestige Auto has cared for. The quality of service is excellent, prices are fair and reasonable, and they finish the work on time and at the price they promised. Today I needed a battery and prestige was 20% less than the two leading auto parts suppliers plus they installed it for NO additional charge. I would have has to install the battery myself if I purchased from auto parts store. Advantage: speaking with Stephanie is much more pleasant than typical crew at auto parts store. Will continue to be happy patron of Prestige. I want to favorably comment on the service and capabilities at Prestige Auto Works. My Volvo had a fuel-smell when the car was driven, especially but not always when cold, and periodically the engine would start missing when the car was driven - sometimes it did it, sometimes it didn't!. Before I had Andre look at it, I had taken my Volvo to two other car service facilities, (one to get my smog certificate) that specialized in European or Volvo-specific service. Neither one could find the problem though that didn't keep one of them from charging me for looking. :( Frustrated and annoyed with the problem that no one could find, I took it into Prestige to have Andre look at it. In less that one hour, he had diagnosed the problem (it was fuel and ignition system issues) and told me what it would take to fix it. I had them do the repair. Having the car diagnosed correctly, repaired and once again running smoothly AND saving at least $200 compared to Volvo dealer service, insures that I will be coming back and recommending Andre & Prestige Auto Works to friends. Read more

BBB Customer Reviews
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