Sacramento and Elk Grove Auto Repair

The mechanic service and time I was in and out was great! The mechanic himself was very personable and friendly. The front desk clerk however wasn't so friendly or customer service oriented. She didn't talk much, didn't let me know what was going on as far as hows looking my wait would be our hows many were in front of me. When my vehicle was done, She answered multiple phone calls while I stood at the desk for at least 5 minutes. Finally the mechanic came in and rung me up so I could leave.... mind you the front desk clerk was still on the phone talking about the holidays and how the person on the phone's holiday went. Not a business conversation.

Drop in the car with no prior appointment. Work completed in timely manner.

Always a pleasure doing business with prestige.

Great Service !!

Great place to bring your car to! Stephanie is very knowledgeable of what she does as well as professional, and Andre is just awesome to trust your car with! Great people here and highly recommend others to come here! Thanks again, guys!

I was very satisfied with Prestige auto works. All repairs we're explained to me and was done quickly. The owner and his staff treated me like family. How often can you say that.

Great service. Great prices on what needs to be done to your vehicle. Great staff. Can't go wrong with Prestige.

BMWs can be costly to own, so it’s great when you find someone you trust to work on your car. That’s exactly how I feel about Andre, Stephanie and the team at Prestige. Great service, reasonable prices, and overall a great experience!

Prestige Auto Works is the best! I took my 2012 Mustang GT to get repaired as my check engine light came on. I already ran the code, and it was a small EVAP leak. My smog check was coming up, and I couldn't figure out where the leak was. Andre and his team did a diagnostic test, and found out my filler neck for the gas tank was leaking (common in the Mustangs) using the smoke machine. You pay for the diagnostic, but that gets credited towards the repair, so bonus! They ordered the parts and replaced it the next day. I passed smog without difficulty. When I had another problem with the cap for the gas tank, they ordered the parts and replaced it as well. They were kind enough to not charge me for labor either. Stephanie even offered to drive me to work when I dropped the car off. That's top notch customer service. If you're in the South Sacramento area, I would definitely recommend going to Prestige for all your automotive work. A trusted mechanic and friendly customer service cannot be underestimated.

Needed a smog test for my 2002 Toyota. "Car's been unused for a while?" How did you know? "Recorders aren't reporting" (or some such), "drive it 150 miles." What? I do it, bring it back. "Better, but drive it another 150." You are kidding--what are these guys?. I do it, car passes. These guys are geniuses, that's what.