Sacramento and Elk Grove Auto Repair

A long time ago Prestige was my go to. I had a 1993 VW Fox, I was the third owner so I didn't go to the dealer. Prestige never let me down. I referred a few friends with old cars and they all told me how happy they were with the recommendation. Flash forward. We bought a new Honda. We always took it to the dealer for repairs and maintenance. One day it would not start in our driveway and our towing service would not cover going to the dealer. To Prestige we went. Once again, we felt happy with the outcome and even got some maintenance work done while the car was there, specifically we got the spark plugs changed. Flash forward three years from the Honda repair...our Honda had been chugging a bit at idle. It smelled like gas. We took it to the dealer. They found nothing. The next night, driving on the freeway, the car made a loud pop and lost power. We towed it to the dealer. They discovered there was an issue with the spark plugs. We contacted Andre at Prestige and he, without hesitation said to bring in the car and that they would take care of it even though it was two years outside of warranty. He stood by his technician's work while at the same time providing excellent customer service. When we picked up the car it ran great and we felt confident that it had been repaired to the highest of standards. If you are looking for a strong work ethic, this is your place. And, a fun little thing, if you like to geek out on learning, they have a museum like display of inner car workings in the lobby, like dirty oil v. clean oil, to educate people on the importance of maintenance.

as always, great service.

Their service is always dependable. I believe I can trust what they say and know I'm getting exactly what I need.

GREAT COSTUMER SERVICE THIS IS MY SECOND ESCALADE PRESTIGE SERVICED WOULDN'T TAKE IT ANYWHERE ELSE..!!! THUMBS UP ALL THE WAY..!!!

Quality customer service every time.

Done and done right! Attentive, knowledgeable, and friendly staff. Waiting area has free wifi.

I searched the web skeptical of where I should take my BMW because I wanted quality service for an affordable price, that was not going to leave me needing to come back due to missing bolts and what not. As soon as I arrived the staff was very nice and welcoming. I brought my car in for a diagnosis and the mechanic did everything possible to find out everything that is wrong with the car. The woman at the front desk also kept me updated throughout the entire process of the diagnosis and actually fixing the car. Since I had multiple repairs done that day, the mechanic worked on my car until closing. When I went to pay for the work done, my card was declined due to a purchase limit set on my account. So about 20 minutes after closed the woman at the front desk stayed while I was on the phone with my brand trying to authorize the large purchase amount. Throughout the entire wait she had the same amount of patience and composure as she did before closing. Overall, I will definitely return to this place for future repairs, and I recommend this place to anyone looking for quality service for an affordable price.

Prestige Auto, in my opinion, is one of the best Auto mechanics in Sacramento! Andre and his entire staff are kind, honest, and just plain good at what they do! They have saved my car more times than I care to admit. Stephanie and Shawn and everyone that works the desk just Awesome! Bottom line I trust them and that is difficult to find anywhere; I won't take my car anywhere else!

Prestige Auto, in my opinion, is one of the best Auto mechanics in Sacramento! Andre and his staff are kind courteous, honest, and just plain good mechanics! They have saved my car more times than I care to admit. They give great service! Stephanie and Shawn and everyone that works the desk just Awesome! Bottom line I trust them, and that is difficult to find anywhere! I won't take my car anywhere else!

Great customer service! Really nice people to deal with. Had my car in the shop in no time. Called me that day to let me know what was wrong and how much it would cost. Car was fixed the next day. Got a diagnostic included. Car runs like a champ!